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Privacy Policy

This policy explains how D-Bridge Enterprises SIA processes personal data when you visit our website, submit an enquiry or communicate with us.

Last updated:

1. Who We Are

This website is operated by:

D-Bridge Enterprises SIA
Registration No. 40203755372
VAT No. LV40203755372
Email: [email protected]

For the purposes of applicable data-protection law, including Regulation (EU) 2016/679, the General Data Protection Regulation (“GDPR”), D-Bridge Enterprises SIA is the controller of the personal data described in this Privacy Policy.

2. Scope of This Policy

This Privacy Policy explains how we collect, use, store and protect personal data when you:

  • visit www.d-bridge.ai;
  • submit the contact form;
  • contact us by email;
  • communicate with us regarding our products, services, partnerships or potential projects.

This policy does not apply to third-party websites or services that may be linked from our website. Their own privacy policies apply when you visit them.

3. Personal Data We Collect

3.1 Information You Provide

When you submit the contact form or contact us directly, we may collect:

  • your name;
  • company or organisation;
  • work email address;
  • the product, service or project you are interested in;
  • the content of your message;
  • subsequent correspondence and information you choose to provide.

Please do not include special-category personal data, passwords, access credentials, payment-card details, health information or other information that is not necessary for your enquiry.

3.2 Technical and Security Data

When you access the website, our systems and service providers may process limited technical and security data, including:

  • IP address;
  • date and time of access;
  • requested URL;
  • browser and device information;
  • HTTP response information;
  • security and abuse-prevention signals;
  • information required to distinguish genuine users from automated or malicious traffic.

This information is processed to operate, secure and troubleshoot the website.

4. Why We Process Personal Data

4.1 Responding to Enquiries

We use information submitted through the contact form or by email to:

  • understand your enquiry;
  • communicate with you;
  • assess whether and how D-Bridge may be able to help;
  • prepare and continue business discussions;
  • maintain a record of relevant correspondence.

The legal basis is our legitimate interest in communicating with potential clients, partners and other business contacts.

Where your enquiry relates to entering into an agreement, processing may also be necessary to take steps at your request before entering into a contract.

4.2 Website Security and Abuse Prevention

We process limited technical and security information to:

  • protect the website and contact form;
  • detect spam, bots, misuse and malicious requests;
  • prevent repeated or fraudulent submissions;
  • maintain the availability and integrity of our systems;
  • investigate technical or security incidents.

The legal basis is our legitimate interest in protecting our website, systems and communications.

4.3 Legal and Administrative Requirements

We may process or retain information where necessary to:

  • comply with applicable law;
  • establish, exercise or defend legal claims;
  • respond to lawful requests from courts, regulators or public authorities;
  • protect our rights, property or systems.

The legal basis is compliance with a legal obligation or our legitimate interest in protecting our legal and commercial interests, as applicable.

5. Contact Form and Email Delivery

When you submit the contact form, the information is processed on our server and delivered by email to authorised D-Bridge recipients.

Contact-form enquiries are delivered to:

The email address you provide may be used as the reply-to address so that we can respond to your enquiry.

After a successful submission, an acknowledgement email may be sent to the email address you provided.

We do not add contact-form information to automated marketing mailing lists unless you separately request or agree to such communication.

6. Cloudflare and Turnstile

We use Cloudflare services to improve website security, availability and performance.

The contact form uses Cloudflare Turnstile to distinguish genuine visitors from automated or malicious activity.

When Turnstile is used, Cloudflare may process technical signals relating to your browser, device, network connection and interaction with the website. These signals are used for security and bot-detection purposes.

Cloudflare may act as a processor when providing Turnstile and security services to us. Cloudflare may also process limited signals for its own legitimate purposes, such as improving its bot-detection capabilities, in accordance with its own privacy documentation.

We use Turnstile because it provides security protection without requiring a traditional visual CAPTCHA in most cases.

The legal basis for our use of Turnstile is our legitimate interest in protecting the website and contact form against spam, abuse and malicious activity.

7. Hosting and Technical Infrastructure

The website is hosted on infrastructure located in the European Union.

Our hosting and infrastructure providers may process limited technical information as necessary to:

  • deliver the website;
  • maintain server availability;
  • provide network connectivity;
  • protect infrastructure;
  • generate operational and security logs;
  • diagnose technical problems.

Our providers act under contractual and data-protection obligations appropriate to their role.

8. Recipients and Service Providers

Personal data may be accessible to:

  • authorised personnel of D-Bridge Enterprises SIA;
  • website hosting and infrastructure providers;
  • email and business-communication providers;
  • Cloudflare as a website-security and Turnstile provider;
  • technical service providers who support or maintain the website;
  • professional advisers or public authorities where legally required.

We disclose only the information reasonably necessary for the relevant purpose.

We do not sell personal data.

9. International Data Transfers

Some service providers may operate internationally or process information outside the European Economic Area.

Where personal data is transferred outside the European Economic Area, we rely on appropriate legal safeguards where required, such as:

  • an adequacy decision adopted by the European Commission;
  • standard contractual clauses;
  • supplementary technical and organisational safeguards;
  • another lawful transfer mechanism available under the GDPR.

You may contact us if you would like further information about the safeguards relevant to a specific processing activity.

10. Data Retention

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected.

Contact enquiries and related correspondence are generally retained for up to 24 months after the last substantive communication.

Information may be retained for a longer period where necessary to:

  • continue an active business relationship;
  • perform or prepare an agreement;
  • comply with accounting, tax or legal obligations;
  • establish, exercise or defend legal claims;
  • investigate security incidents.

Technical and security logs are retained for shorter operational periods unless a longer period is required to investigate an incident or protect our systems.

When personal data is no longer required, it is deleted, anonymised or securely archived where continued retention is legally required.

11. Cookies and Similar Technologies

The website does not currently use advertising cookies or behavioural marketing trackers.

Essential technologies may be used where necessary to:

  • deliver the website;
  • maintain security;
  • prevent abuse;
  • support Cloudflare and Turnstile functionality;
  • preserve technically necessary session or network information.

These technologies are used for security and operation, not advertising.

If analytics or other non-essential technologies are introduced in the future, this Privacy Policy and any required consent mechanism will be updated before such technologies are activated.

12. Data Security

We use appropriate technical and organisational measures intended to protect personal data against:

  • unauthorised access;
  • accidental loss;
  • unlawful disclosure;
  • alteration;
  • destruction;
  • misuse.

These measures include, where appropriate:

  • encrypted transmission;
  • restricted system access;
  • server-side validation;
  • anti-spam and abuse prevention;
  • infrastructure security controls;
  • access logging and monitoring;
  • secure credential management;
  • software and dependency maintenance.

No method of transmission or storage can be guaranteed to be completely secure. We therefore cannot promise absolute security, but we take reasonable and proportionate measures to protect information.

13. Your Data Protection Rights

Subject to the conditions and limitations of the GDPR, you may have the right to:

  • receive information about how your personal data is processed;
  • request access to your personal data;
  • request correction of inaccurate or incomplete data;
  • request deletion of your personal data;
  • request restriction of processing;
  • object to processing based on legitimate interests;
  • receive data in a portable format where the right to data portability applies;
  • withdraw consent where processing is based on consent;
  • lodge a complaint with a supervisory authority;
  • not be subject to a decision based solely on automated processing where the GDPR provides that right.

Not every right applies in every situation.

To exercise your rights, contact:

[email protected]

We may request reasonable information to verify your identity before acting on a request.

We will respond without undue delay and generally within one month, subject to the conditions and permitted extensions provided by law.

14. Right to Lodge a Complaint

If you believe that your personal data has been processed unlawfully, you have the right to lodge a complaint with a competent supervisory authority.

In Latvia, the supervisory authority is:

Data State Inspectorate
Email: [email protected]
Website: www.dvi.gov.lv

We encourage you to contact us first at [email protected] so that we have an opportunity to review and address your concern.

15. Automated Decision-Making

We do not use information submitted through the contact form to make decisions based solely on automated processing that produce legal or similarly significant effects.

Turnstile performs automated security analysis to distinguish genuine users from automated or malicious traffic. It is used only for website-security and abuse-prevention purposes.

16. Children

The website and its business services are not directed at children.

We do not knowingly collect personal data from children through the contact form.

If you believe that a child has submitted personal data to us, please contact [email protected] so that we can review and, where appropriate, delete the information.

17. Changes to This Privacy Policy

We may update this Privacy Policy when:

  • our services or processing activities change;
  • new service providers are introduced;
  • legal requirements change;
  • security or operational practices are updated.

The current version will always be published on this page together with the date of the latest update.

Material changes will be communicated in an appropriate manner where required by law.

18. Contact

For questions about this Privacy Policy or the processing of personal data, contact:

D-Bridge Enterprises SIA
Registration No. 40203755372
Email: [email protected]
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